Testing is often seen as a surrogate for quality and if you ask a developer what he is doing about quality, “testing” is often the answer. But testing is not about quality. Quality has to be built in, not bolted on, and as such, quality is a developer task. Period. This brings us to fatal flaw number 1: Testers have become a crutch for developers. The less we make them think about testing and the easier we make testing, the less testing they will do.[…] When testing becomes a service that enables developers to not think about it, then they will not think about it. Testing should involve some pain. It should involve some concern on the part of developers. To the extent that we have made testing too easy, we have made developers too lazy. The fact that testing is a separate organization at Google exacerbates this problem. Quality is not only someone else’s problem; it is another organization’s problem. Like my lawn service, the responsible party is easy to identify and easy to blame when something goes wrong. The second fatal flaw is also related to developers and testers separated by organizational boundaries. Testers identify with their role and not their product. Whenever the focus is not on the product, the product suffers. After all, the ultimate purpose of software development is to build a product, not to code a product, not to test a product, not to document a product. Every role an engineer performs is in […]